Dear Parents and Carers
We hope you are all well and have kept safe during this unprecedented time.We are sure that you have enjoyed the quality time with your children. It has been lovely to learn about how our families have been spending their time whilst on lock down. And heart-warming to hear so many parents enjoying our suggested activities; weekly memos; story times and zoom calls. It was a pleasure to maintain communication during an unnerving, uncertain and surreal time in history.
Invoicing resuming from 1st August 2020
We now need to move into the next phase. Therefore we are writing to inform you that from 1st August 2020, we will be sending out invoices for all of our families once more.
Invoices will be sent out in the last week of July for August sessions and payment will be expected in full by 7th August as per our terms and conditions.
This has been a tough decision and we have been very mindful about allowing parents lots of time to return to nursery when they are comfortable. We reopened on 1st June and we can reassure all parents it has been incredible to see children return with such happiness, excitement and joy. We have given parents 2 months to return and feel August is the right time to commence invoicing, for the sustainability of the nursery.
What to do if you no longer want a place at Castle Lane Day Nursery
In the sad event that your children are unable to return to the nursery or After School club, we ask that you to follow normal terms and conditions and give us one month’s notice in writing.
This can be sent via email to email@example.com
Invoicing for Breakfast and After School Club
Breakfast and After School Club invoicing will resume from Wednesday 26th August 2020, depending on government policy regarding schools returning at the correct term date.
Again, if you do not require your sessions, one month’s notice in writing is required.
Castle Lane Holiday Club now open for bookings
Please email now to book your space. If your child is due to start reception in September 2020, they are also eligible to attend the holiday club.
Due to high demand, spaces are limited and therefore expected to book up fast.
Term time only and funding
The term finishes on Friday 10th July and returns on Monday 31st August. If you have a term time only space but require sessions during the summer, please get in touch now.
Returning to Castle Lane Day Nursery
Can we please ask that all parents email us to confirm when you are planning to return.
We will be invoicing you for the same sessions you had prior to lock-down. If you wish to change these, we require 4 weeks’ notice in writing.
Changes will be subject to availability. Once your attendance is confirmed we will send you a video and letter explaining additional measures put in place since Covid-19.
Any questions please do not hesitate to ring or email
We look forward to seeing you soon
Thanks and kind regards
Harriet, Vikki and the Castle Lane Family.